Shipping & Delivery

All orders are hand-picked and packed with love from our warehouse in Sydney.

SHIPPING DELIVERY TIMES

We ship all orders via Australia Post standard delivery. Your order will be delivered in 1-3 working days to metro areas, and 3-7 working days to regional areas.

COVID-19 DELAYS

Due to changes in the Australia Post network, some orders may experience delivery delays. These delays are out of our control. There will not be a delay to the dispatch of your item, but in transit to its destination.

While these delays have been rare, they can occur, particularly for customers in Western Australia.

We appreciate your understanding when a delay does occur, and we will always do whatever we can do expedite the delivery where possible.

DISPATCHING

We aim to dispatch all orders placed on weekdays between 7am and 2pm within 2 hours.

Orders placed after 2pm will be dispatched at 9am the very next morning.

You will receive an Australia Post tracking number the moment your order is sent from our warehouse.

RETURNS

Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

INTERNATIONAL SHIPPING

Unfortunately, we only ship to customers within Australia at present.